Privacy Policy

Introduction

We highly value your privacy, and this Privacy Policy outlines how we collect, use, disclose, and safeguard your Personal Information. It also elucidates the means by which you can exercise any rights pertaining to this information. This Privacy Policy governs the information gathered through our website and mobile website, collectively referred to as the "Site," as well as the information acquired through other channels, including data collected from you or third parties for the provision of our services or other business activities, collectively referred to as the "Services."

It is essential to note that this Privacy Policy specifically pertains to data collected by Mednaath through the Site and Services. It does not extend to our privacy practices concerning data processed on behalf of the companies for whom we carry out work ("Clients"). To understand how your information is collected, used, and disclosed by our Clients or by us on behalf of our Clients, please refer to the respective Client's privacy policy.

1. Modifications to this Privacy Policy

We periodically revise this Privacy Policy to incorporate adjustments in our products, services, customer input, or as necessitated by relevant law. When such updates occur, we modify the "last updated" date at the beginning of this statement. Your utilization of the Site is governed by the currently effective Privacy Policy.

2. Discrepancies Between This Policy and Local Laws

If local laws and regulations mandate a higher standard of protection for your Personal Information, those legal provisions supersede the terms outlined in this Privacy Policy. Moreover, the specific provisions of this Privacy Policy are applicable only in instances where local laws and regulations allow for their enforcement.

3. Information We Collect

We may gather information that personally identifies, pertains to, describes, or has the potential to be linked with you ("Personal Information"), including:

• Identifiers such as name, mailing address, service address, email addresses, phone numbers, social security number, and Mednaath account login details
• Commercial information such as payment card or bank account details, and the type(s) of subscribed service(s)
• Internet or other electronic network activity information such as browsing/search history, IP address, data collected through cookies and similar technologies, device information like device IDs, specifications, and operating system
• Geolocation data such as non-precise geographic location indicators from mobile devices, websites, and service addresses
• Audio, electronic, visual, thermal, olfactory, or similar information such as call recordings, chat transcripts, and email correspondence
• Professional or employment information such as employer and occupation
• Inferences drawn from other Personal Information or data related to your preferences, interests, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes, including credit reports and scores
• Personal information as outlined in Cal. Civ. Code 1798.80(e), to the extent collected under another category of Personal Information mentioned above

Certain Personal Information listed above may be categorized as Sensitive Personal Information under relevant privacy laws. This encompasses Mednaath account login credentials. Each form of Sensitive Personal Information may intersect with a category of Personal Information mentioned earlier. The nature of the Personal Information collected about you may differ based on how you engage with our Sites and/or Services and your association with us.

4. Information Collection Methods

Information Collection from You: We gather information from you when you utilize the Site, whether or not you are registered, during the registration process, and when you engage with our Services. Providing your Personal Information is optional; however, if you choose not to furnish the requested details, you may be unable to access some or all of the features offered by the Site or Services. It is your responsibility to ensure the accuracy of the information you submit to Mednaath while using the Site. Additionally, you are accountable for the security of your password and its utilization by anyone to whom you disclose it or who obtains it from you.

Cookies & Other Automated Tools: Mednaath utilizes third-party advertising and analytic services to analyze your interaction with the Site. Both Mednaath and these services utilize "cookies," text files placed on your computer, to anonymously collect standard Internet log information and visitor behavior details. Some of the information generated by these cookies, including your IP address, is transmitted to service providers. This information is then used to assess your Site usage, compile statistical reports on website activity, and gather audience data for Mednaath. One such tool we employ is Google Analytics. You have the option to accept or decline cookies through your browser settings.

By registering and using the Services, you grant consent to Mednaath for sending you communications and marketing materials related to services or products provided by Mednaath, or those that may be of interest to you. You will have the opportunity to opt-out of receiving marketing communications by following the instructions provided in the communication.

Personal Information from External Sources: We may obtain Personal Information from external data sources, including the clients we assist.

5. How We Utilize and Disclose Your Information

We may employ Personal Information for various business purposes, including but not limited to:

• Providing you with the Site and Services
• Managing consumer accounts
• Communication with you
• Marketing products and services to you
• Evaluating, developing, and enhancing business operations
• Conducting marketing, research, and analytics
• Developing new or modified products and services
• Operating information security and anti-fraud programs
• Complying with applicable legal requirements, industry standards, contractual obligations, our policies, and taking actions deemed necessary to preserve and enforce our rights and the rights of others
• Performing day-to-day business operations such as accounting and general management
• Responding to governmental and other legal requests

We utilize Sensitive Personal Information — such as Mednaath account login information — to enable access to customer online accounts and in connection with our security and anti-fraud programs.

Service Providers: Your Personal Information may be disclosed to other businesses ("Service Providers") to provide services to us or on our behalf. The categories of service providers we engage with include:

• Fulfillment and account servicing vendors, assisting in providing products, services, and information to you, and servicing your account or benefits
• Payment processors, aiding in accepting and processing payments for our products/services
• Marketing and communications vendors, supporting us in marketing our products/services and conducting outreach campaigns
• Research and development vendors, assisting us in developing and improving our products and services
• Data and business analytics vendors, aiding us in collecting, analyzing, and enhancing the accuracy of our data
• IT and network administration vendors, providing services such as data storage and management, website hosting, and data security
• Professional service firms, offering accounting, legal, auditing, and other professional services
• General service providers, assisting us with day-to-day business operations such as office support services, courier services, facilities management, and document destruction

We require each Service Provider to implement reasonable security measures appropriate to the nature of the information involved, protecting your Personal Information from unauthorized access, use, or disclosure. Service Providers are prohibited from using Personal Information we provide to them other than as specified by us.

Third-Party Selling and Sharing: We do not sell or share your Personal Information with companies that do not provide services to us.

Other Third-Party Disclosures: We may, on occasion, disclose your Personal Information to third parties for purposes such as:

• Complying with the law
• Responding to legal requests (including court orders, investigative demands, and subpoenas) if, in our discretion, we believe it is necessary or appropriate
• Preventing or stopping any illegal, unethical, or legally actionable activity
• Protecting the safety, property, or rights of ourselves, consumers, or any other third party
• In the event of a merger, acquisition, or sale, or in the event of a divestiture, restructuring, reorganization, or transfer of some or all of our assets, where disclosure is necessary to complete the transaction
• To businesses controlling, controlled by, or under common control with us
• For additional purposes with your consent where such consent is required by law

Links to Other Sites: The Site may contain links to other third-party websites. Mednaath is not responsible for the privacy practices of such third-party websites. We strongly recommend that you review the privacy policy of each website before providing any personal information to ensure you understand what data is collected and how it is used by third parties.

6. Security

We understand the significance of preserving the confidentiality of Personal Information to prevent loss, misuse, or alteration. Therefore, we implement commercially reasonable administrative, technical, and physical safeguards to safeguard Personal Information against unauthorized access, disclosure, and use. Despite these measures, no data transmission over the Internet or other networks can be guaranteed 100% secure. While we make every effort to protect information transmitted via our Site or Services, you acknowledge that transmitting information is done at your own risk.

7. Contact Us

For inquiries or comments regarding this Privacy Policy and our privacy practices, please contact us at team@mednaath.com or visit our Contact page.